This Request for Proposal (RFP) sources a strategic relationship with one or more Service Provider(s) to provide Data Center and Network Operations Management Services. This RFP represents best practices and proven approach to the selection of a strategic partner and provision of services aligned with business needs, best value and best practices on an ongoing basis. It is no secret that 75% of projects tend to fall short of achieving their objectives. This RFP uses the SRS SrbM® - Industry's most advanced collaborative outsourcing and continuous alignment model that is proven to produce best results.  The SRS Model for relationship and service management deploys a “partnering” approach  that focuses on collaborative management of service delivery, continuous alignment and benefits realization.

Establishing a relationship via this RFP will help you:

1. Reduce costs by leveraging specialized outsourcer performance, increased efficiencies or economies of scale
2. Enhance organizational effectiveness and align it with best practices,
3. Enhance service delivery to customers,
4. Obtain expertise, skills or technologies,
5. Gain strategic advantage by leveraging outsourcer capabilities, markets or resources

The scope of the RFP includes all Data Center and Network environment components, functions, services, resources and assets.  

The Procurement strategy, adopts an assurance approach designed to enable success factors and mitigate structural risks that has plagued IT centric projects for the past 3 decades. This RFP uses advanced Joint Solution Development and Assurance (JSDA) approach through a 2 stage procurement or strategic sourcing process. The Proof Of Solution phase is conducted to test the organizational models, capacity and capability of the Services Provider. 

Employment of best practices (client and vendor) are evident in the Information (I), Mandatory (M) and Rated (R) requirements under the following RFP sections:

The RFP contains flexibility to adjust the scope of work you can keep in-house and that  you can allocate to the SI ( Business process alignment, change management, project management, etc.)

NOTE: While a client can choose to manage this RFP with Word, use of the SourceX^® product, a trial offer included with your purchase, is encouraged.  This next generation tool contains a wealth of procurement experience and encourages you and your team to follow best practices.  It has many great features designed to streamline the RFP development.   Have a look at the Introductory Videos and we’re sure you’ll see the many benefits and potential savings it offers for this and other RFPs.