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Ready to Use RFPs
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1. (ERP 503) Enterprise Resource Planning Suite and Implementation Services
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2. (CMS107) Case Management Solution - Product Suite and Certified Systems Integration Services
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3. (CMS208) Case Management Solution Product Suite and Support Services (No SI Services)
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4. (INF107) Desktop and Support Services
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5. (INF303) Server Technology and Services
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6. (INF206) Notebook, End User Device and Services
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7. (CSI108) Certified Systems Integration Services
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8. (COM204) Unified Communication Solution (UCS - VOIP)
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9. (EP 106) Enterprise Portal COTS Software and Implementation Services
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10. (EPS206) Enterprise Portal COTS Product Only
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11. (BI 108) Business Intelligence Software and Support Services
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12. Desktop Demo
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13. (OS 109) Outsourcing: Desktop and End User Environment Outsourcing
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14. (OS 218) Outsourcing: Data Center and Network Management Services Collaborative Outsourcing
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1. (ERP 503) Enterprise Resource Planning Suite and Implementation Services
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IT Service Level Targets
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Risks and Mitigation Management
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Governance — Relationship and Service Management
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Methodologies and Tools
- 1. Guide to Aquisition of Product or Service (Procurement Methodology Guide)
- 2. Guide to Collaborative Outsourcing (RSM)
- 3. Public Private Partnerships, How to Make Them Work
- 4. Guide to Forming Strategic Alliances (Alliance Architecture Management Model)
- 5. Step by Step Guide to Negotiating a Flexible and Continuously Aligned Relationship (SRNP)
- 6. Evaluators Orientation Session Guide
- 7. Letters to Vendors
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Whitepaper
Assessing Outsourcing or Shared Service Risks
Before embarking on outsourcing or shared service arrangements, entities need to perform a detailed benefit realization and risk assessment of the opportunity. This document, founded on SRS's extensive Outsourcing delivery and management as well as procurement experience, provides guidance to the deal making team using leading questions to and blank forms for completion. SRS has tools such as Financial and Human Resource Risk Assessment Models which complement this assessment.
The documented risk assessment of the individual areas — Program Management, Sales and Marketing, Technical, Human Resources, Finance and Legal — ensures a thorough examination of risk and results in a final report card with supporting detail, designed for executive decision making.
Document length: 24 pages
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